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# slef-reflections on Business Matters
* Conferences and events
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## Conferences and events
### Enterprise Week 2007
##### Posted by mjr 2007-11-14
I was in Bristol for other reasons again yesterday (as I was [last
Tuesday](http://www.phelpssystems.com/Forum/index.php?topic=40.msg106#msg106)
too), so I popped along to the [advertised Trade Fair at City of Bristol
College](http://www.enterpriseweek.org/events/show/event/1879) \- or at least
I tried to. If it was running, it wasn't an open door event, apparently. I
left the business department some info on Cooperatives-UK and -SW anyway.
I'm a bit disappointed with Enterprise Week so far. It clashes with at least
two other government-sponsored "Week" campaigns (one of them is Get Safe
Online week, which I'll write more about next week) and only business
networking groups seem to be pushing it heavily here. I'm reconsidering
whether I'm going to go to events on Thursday or Friday as I'd intended.
[The Social Enterprise People: Opposites Attract](http://www.co-
opnet.coop/viewtopic.php?p=2284#2284) is running at Ely tomorrow (Thursday)
but I'm a little hazy on when it starts and finishes.
Other than that, I've not had any responses to asking what events are
happening. Is England not very enterprising in 2007?
* Comment on this section
##### Posted by mjr 2007-11-09
Next week is Enterprise Week in the UK and Thursday is Social Enterprise Day -
what are you doing next week? Are you holding your own event, or going along
to someone else's? What do you hope to get out of it?
The enterprise week web site is and [please
leave comments here.](http://mjr.towers.org.uk/blog/2007/business#c)
* Comment on this section
### London LinuxWorld Postponed
2007-09-19 (Permalink): [IDG World Expo](http://www.linuxworldexpo.co.uk/)
announces:
> "It is with regret that we must announce that LinuxWorld Conference &
Expo London 2007 has been postponed until spring 2008."
Anyone interested in an [UnConference?](http://www.unconference.net/) At least
we shouldn't cancel that.
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## Cooperatives SW
[Cooperatives SW](http://www.cooperatives-sw.coop/) is the regional council of
cooperatives and mutuals in South-West England (Gloucs, Bristol, Wilts,
Somerset, Dorset, Devon, Cornwall and the Isles). I attend on behalf of the
small [workers' cooperative partnership](http://www.ttllp.co.uk/) that I work
for.
### The Conservative Co-operative Movement
##### Posted by mjr 2007-11-08
I wasn't going to post again today, but [the launch of The Conservative Co-
operative Movement](http://www.egovmonitor.com/node/15692) says something
fundamental about the insanity of UK politics. I'm just not sure *what*.
I've kicked off [a discussion and poll on Co-opNet about the CCM](http://www
.co-opnet.coop/viewtopic.php?p=2269) to see what reaction it gets.
* Comment on this section
### September steering
2007-10-09 (Permalink): I was at the September meeting of the [Cooperatives
SW](http://www.cooperatives-sw.coop/) steering group a couple of weeks ago. We
had two new members (Alex Lawrie from [Upstart](http://www.upstart.coop/) and
Alan Bonner from RadCo) and a guest from Co-operative Futures. Unfortunately,
we seem to have lost our only member from a [Credit
Union.](http://www.abcul.org/)
Our guest told us about how important it is to put information about co-
operative business models into [Business
Link](http://www.businesslink.gov.uk/) and offer paths from BL "Information
and Diagnostic Brokerage" to co-operative development bodies (CDBs). I agree
with that - by and large, BL were hopeless about anything other than a sole
trader business when I used them (in 2000 and again in 2002/3) and knowing
more about co-operative development would have saved me about a year of
confused administration. (However, my then-local CDB was also a competitor, so
they weren't much help even once I found them.) There are also some other
ideas to connect CDBs to funding better, which the CDBs are going to develop
with our blessing and bring back later.
Related yet different, we were told that the [Regional Infrastructure for
Social Enterprise](http://www.rise-sw.co.uk/) is [about to launch a trade
association](http://www.rise-
sw.co.uk/index.php?module=PostCalendar&func=view&viewtype=details&eid=94&Date=20071129)
and may exclude all co-operatives from it by mistake.
Other than that, it was mostly about getting promotional materials and plans
in place for the Co-operatives SW Annual Meeting in Exeter on Monday 22
October ( [places available](http://www.cooperatives-
uk.coop/About/regionsAndNations/co-operativesSouthWest/bookingForm) to all co-
operative members).
* Comment on this section
### July steering
2007-07-10: Yesterday was the July meeting of the [Cooperatives SW](http://www
.cooperatives-sw.coop/) steering group. As usual, we started with
introductions over a snack, including welcoming our new support worker, then
reviewed developments on open topics from the last meeting, including
production of the new promotional leaflet. We need some good quotes from
relevant politicians or prominant local cooperators to finish it up, as well
as a bit of data from Cooperatives UK.
Other topics included planning for the October 2007 annual meeting,
communications (if you want a Cooperatives SW newsletter and meeting details
and you don't currently get them, please leave me a comment and I'll put you
in touch with them), surveying and maybe an outward-facing event in 2007. We
also happily accepted applications from [Upstart](http://www.upstart.coop/)
and Radstock (no website? [small
pic](http://somervalleyfm.blogware.com/blog/_archives/2006/7/13/2109858.html))
to join the steering group. I'm particularly happy to have another workers'
cooperative there.
Amongst other topics and announcements, there was some troubling feedback
about [RISE-SW](http://www.rise-sw.co.uk/) not being talkative about this
summer's social enterprise support bids. Does anyone know more about this bid?
* Comment on this section
### First meeting
At the [2006 AGM](http://mjr.towers.org.uk/blog/2006/business#coop) I was
elected to its steering group and today (2007-01-22) is my first meeting. I'll
be going along and learning about how coops are communicating and marketing in
the region, and hopefully something about the nuts and bolts of structural
funding. I think that's what BASIS bids are.
I'll be travelling to the meeting by train on First Great Western, who have
hit the headlines this morning because of [a mass protest against overcrowding
on the Bristol-Bath route](http://news.bbc.co.uk/1/hi/england/6285629.stm).
It'll be extremely unusual if there's any overcrowding on daytime Bristol-
Taunton trains. I'll bike to the easiest station, but I can't remember whether
I can take my bike on these trains.
Aside: The above was blog 128 on the BBC's [First
Post](http://www.bbc.co.uk/blogs/fivelivebreakfast/2007/01/first_post.html)
blog. Firstly, funny to be a power of 2. Secondly, the name just makes me
think of [hot grits and Natalie
Portman](http://cognews.com/1076787279/index_html).
* Comment on this section
### So, what happened at Cooperatives SW?
I left home a bit late and rushed to the train stop, but the journey was easy
after that. There was quite a good turnout at the meeting: Chris (chair), Alex
(clerk), Paul (treasurer), Brian (secretary), Malcolm, Paul, Andrew and myself
IIRC.
Continuing: A promo leaflet is on hold until after funding is sorted out; No
mutuals responded to a funding request letter; The reply to the BASIS grant
bid is expected some time in January; The database update is waiting on Plymco
as far as I could tell.
Financial: the clerking contract went about 700 quid over budget last year and
has been reduced to a skeleton service until funds are sorted out again.
Donations from the Coop Group and Midcounties were forecast but aren't in the
bank yet.
AGM: the aim is to return to more of an event next year. Holding it in October
should hopefully avoid the transport and weather problems of the 2006 event.
Fund-raising: Chris to draft a bid for the cooperation fund to try to secure
enough money for a support worker. The priorities would be clerking and event
organisation, with possibly marketing, communication and news-production
tasks. Numbers to come from the support tracker that Alex has been using. Need
some sort of corporation to apply. Alex, Brian and myself to assist. 12
February deadline. Reply expected in March.
Future work: newsletter deferred to mid-March. News items to Alex.
Paul (I think) mentioned that some Healthy Eating Partnerships seem to be
promoting their box schemes as 'Food Coops' when they are not cooperatives at
all. We need to contact partnerships and find out which is doing what.
Alex handed out a few [Principle Six](http://www.principlesix.coop/) speed-
networking packs. Interesting idea.
Paul mentioned [Cornwall Switch](http://www.cornwall-switch.org/) which will
find the best green energy supplier for you (even if you're not in Cornwall).
Next meeting 16 April 2007.
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## Good Business
### Nationwide - UK's First Email-Security-Clueful Bankers?
2007-09-27 (Permalink): I'm checking available banking services for
[work.](http://www.ttllp.co.uk/) I'm looking mainly for features like
[accessible](http://www.w3.org/WAI/) [free-software-friendly internet
banking,](http://mjr.towers.org.uk/blog/2007/banking) integrated VISA credit
card and easy-to-access counter services and I have a preference for
[mutuals.](http://www.bsa.org.uk/)
I did a double-take when the email enquiry reply from
[Nationwide](http://www.nationwide.co.uk/) arrived. It started with the line
> "-----BEGIN PGP SIGNED MESSAGE-----"
That's a first. Their key's on my preferred keyservers and everything. Wow. I
can't find a page on their web site about this, but it looks intentional.
[Bank email
security](http://mjr.towers.org.uk/blog/2007/badtech#bankstupidity) has been
irritating me for some time. Very few of my customers use
[GnuPG](http://www.gnupg.org/) yet, and even fewer of my providers. Well done
Nationwide!
[niq](http://bahumbug.wordpress.com/) commented:
> "Speaking as a longstanding (and broadly speaking happy) nationwide
customer, I've never seen that. The only emails I get from them are reminders
to please go online and view my statements. I'm uneasy about those: the fact
they send anything by email might lower the barrier to entry for phishers.
>
> Was this a reply to email addressed to an individual there, or a "dear
nationwide" inquiry?"
It was a "dear nationwide" one, which made it all the more surprising. There
should be a follow-up reply with the rest of the answer, so I'll watch with
interest for GPG on that one.
* Comment on this section
### Run on the Bank
2007-09-17 (Permalink): For one UK bank, "innovation" has included funding
long-term home loans mostly with short-term inter-bank loans. So, the
increased costs of obtaining inter-bank loans during a credit crisis caused
Northern Rock [to obtain support from the central bank, the Bank of
England.](http://www.bankofengland.co.uk/publications/news/2007/090.htm)
Once that became public knowledge, as it must, it started a predictable run on
the bank, as described in [Guardian Unlimited: Between Rock and a hard place -
savers besiege
bank.](http://business.guardian.co.uk/markets/story/0,,2169786,00.html)
Savings are leaving at a rate of almost a billion pounds (1.6bn euro?) each
day just now.
In turn, that makes the bank's loans-to-savings ratio even more extreme, which
then worries more savers and we're into a feedback loop, with queues growing
out of the bank's doors, [customer sit-ins [BBC
West]](http://news.bbc.co.uk/1/hi/england/gloucestershire/6996634.stm) and
other unsettling side-effects.
Northern Rock is a former member-owned building society which demutalised
(converted to a shareholder-owned bank) in 1997. In just ten years, it has
become committed to a business model which seems to scare many of its savers.
Would it have done that if it was still controlled by its savers and
borrowers? Is this exodus of savings going to be matched by loan customers
moving away too? Will any of these customers return to the mutual and co-
operative sector?
It now seems sort of academic whether Northern Rock is on the list of [online
banks that work with free
software,](http://mjr.towers.org.uk/blog/2007/banking) as commentators suggest
it may be taken over soon.
2007-09-18 Update: the UK government has guaranteed all deposits in the dodgy
bank. This is a bad thing, as explained on [niq's soapbox: Race to the
bottom.](http://bahumbug.wordpress.com/2007/09/18/race-to-the-bottom/)
* Comment on this section
### Saying that Green is Good
I was asked:
> "How can I change the ways I communicate to set a good example of green-ness
to company employees? Does anyone have some ideas? This is rather outside of
my knowledge field. I guess anything that decreases carbon footprint is
probably good?"
Most of this is obvious. We know we should be doing it, but sometimes the
usual "too hard" excuses get in the way. Just doing it and making it clear why
you're doing it is the biggest step. Like hand-correcting a small error in an
internal note instead of reprinting, using both sides of the paper or 2-up
printing, or moving to electronic communication instead of paper where
possible.
Two of my consumer co-operatives ( [the Cooperative Group](http://www.co-
operative.co.uk/) and [the Phone Co-op](http://www.ttllp.co.uk/phone) ) take
it a stage further: communicate it to others and persuade them to take similar
action. tCG does this with its Climate Challenge pledge and Climate Doctor
online Q+As. Phone Co-op ask customers to switch to paperless billing and put
profiles of green companies into their (online) newsletters.
Two more asides:
[Carbon footprint](http://www.carboncalculator.co.uk/) is not the only aspect
of green-ness. It's the most important and popular just now, but there are
things that reduce carbon footprint but aren't very green (nuclear power, for
example).
Greenwashing is a danger. I feel that communicating that you're very green
when you're not really will cause you more trouble in the long run than
accurately communicating limited green-ness.
How else would you practice green communication?
In reply to my comment about "things that reduce carbon footprint but aren't
very green (nuclear power, for example)", Felipe Sateler asked:
> "Why is it that nuclear power isn't green? If residues are disposed of
securely, then there should be no problem with it."
It's not green mainly because we cannot yet **dispose** of nuclear waste. All
we do is reprocess it, bury it in high concentrations and pray that the
containers don't leak or get vandalised while it's [being transported through
our major cities, within arm's length of the public on train
platforms](http://www.greenpeace.org.uk/blog/nuclear/your-local-nuclear-waste-
trains-a-timetable) or after burial, until it has decomposed enough to be
"mostly harmless".
There are also the problems of the amount of energy used in constructing and
operating the power plants with all their security measures; and energy
security for England, because current nuclear fuels are relatively rare and
imported, and nuclear power stations are often built in flood-risk areas. Our
nuclear power system seems very fragile.
Read more from [Friends of the
Earth](http://www.foe.co.uk/campaigns/climate/issues/fossil_fuels/index.html)
and [Greenpeace UK](http://www.greenpeace.org.uk/nuclear) about why nuclear is
not green.
### Train Travel
Unlike the
[disgruntled](http://www.andrewsavory.com/blog/archives/001296.html)
[travellers,](http://www.rabellino.it/blog/2007/03/07/stupid-airlines/) I'm
quite happy with how my travelling went on 7 March. First of all, I saved a
few pounds by buying a [National Rail](http://www.nationalrail.co.uk/) ticket
across London instead of a London Zone 4 ticket. It was a bit further to walk
at the end (National Rail stations aren't as close together as London
Underground ones), but not much.
Secondly, on the return leg, I arrived at
[Paddington](http://www.paddingtonbear.co.uk/en/1/fachispadbio.mxs) to see a
departures board full of Delayed messages. It seems that there was an
['incident'](http://icberkshire.icnetwork.co.uk/0100news/0200berkshireheadlines/tm_headline=train-s
-narrow-escape-at-
90mph&method=full&objectid=18723627&siteid=50102-name_page.html) at Burnham,
Bucks.
I couldn't tell whether my booked train was going to run or not, so I went to
the [Great Western](http://www.firstgreatwestern.co.uk/) customer information
desk where the nice lady endorsed my ticket to open it for travel on any
trains in the right direction. I think she might have been glad to have a
customer not ranting and raving about the delays, as well as wanting to clear
the hundreds of people from the station as soon as possible.
As it happened, I got an additional service out of London. It looks like my
booked train was cancelled - the additional train looked like it was pulled
out of storage and overdue a
[refurbishment](http://www.firstgreatwestern.co.uk/Content.aspx?id=964) \-
torn seats, worn carpets and engines that sounded none too smooth, but they
got us there. Then, a good connection at Bristol meant I arrived home a little
earlier than originally scheduled. Well done Great Western! An elegant
recovery from utter chaos, as far as I could tell.
### Bristol Wireless selling reconditioned computers
Over at [Bristol
Wireless:](http://www.bristolwireless.net/wiki/index.php/ComputersForSale)
> "Computers for sale from £50 ... 5+ in stock ... internet-ready, virus-free
computers from our base in St Werburghs Community Centre."
(seen via [BBLUG](http://www.bristol.lug.org.uk/))
### Gossypium
I love email newsletters that move slickly from ranting to advertising. Here's
one from Gossypium:
> "We believe that something is critically wrong with all those head in the
sand neoclassical giant companies, that have been built on economical models
that we would now consider antique and even dangerous for the human evolution.
>
> New business models like Gossypium have managed to rebalance the
relationships between the economy, society and the environment.
>
> It is now accepted by all that we will need to change and that there is no
turning back.
>
> We as a brand are trying to make this easier by offering positive
alternatives.
>
> So here is our great T-shirt collection"
[Source](http://www.gossypium.co.uk/newsletter/index010507.html)
I just wish I could do that in such an amusing way. But I can't, so I'm
currently shuffling a few things around to make my Business feed a bit more
work-relevant.
If you are subscribed to my Business-only feed for the Media items, please
switch to the Hacks feed. Meanwhile, Webmastering articles will change from
the Hacks feed to the Business one. And there's some more changes which I'm
still working out. Watch this space.
### Contracts for people to work on Free Software
This is a reply to Andrew McMillan [Contracts for people to work on Open
Source Software,](http://andrew.mcmillan.net.nz/node/65) posted on my blog
because of yet another [stupid
eyetest.](http://mjr.towers.org.uk/blog/2006/blogmoves#commentimg)
It looks like there might be a loophole: Clause 2 maybe gives ${COMPANY}
rights to access the source code of later versions, just because ${EMPLOYEE}
used one version at ${COMPANY}.
I don't think it's fair for ${COMPANY} ownership to be the default instead of
joint ownership.
I didn't spot anything obviously missing.
I'd like to see ${COMPANY} changed so that the workers are owners rather than
merely employees, but that's probably not on offer ;-) However, that's part of
how [TTLLP](http://www.ttllp.co.uk/) side-steps the question - it's a
partnership, not a employer-employee situation where the employer's owners try
to own the fruits of the worker-employees' labour in addition to the company's
assets.
[Marc Fargas](http://telenieko.com) commented about [the work-grabbing
contract
clauses](http://mjr.towers.org.uk/blog/2007/business#contractabitgood) \--
> "From clause 2 I understand the ${COMPANY} has access to later version
**used in the ${COMPANY}** ""of such software in use at ${COMPANY}."", not any
later version, just those used while being in ${COMPANY} as they may be
depending on such code."
So, is this (all versions of (such software in use at ${COMPANY})) or ((all
versions of such software in use) at ${COMPANY})? Whoo, a lawyerbomb - it's
unknowable unless it's reached court.
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## TTLLP
### Telephones
And the award for worst-addressed post yet goes to COLT Telecommunications
for:
> "TTLLP
> Qewstoke (should be Kewstoke)
> Summerset (should be Somerset)"
The dangers of using foreign call centres for data collection, I guess. At
least they got the name, street and postcode correct, so it arrived.
The post itself was pretty interesting. It said that 0870 numbers will stop
being revenue-shared from February 2008, which seems to be confirmed by [this
Ofcom press release from April
2006](http://www.ofcom.org.uk/media/news/2006/04/nr_20060419) which I hadn't
noticed. TTLLP trades its revenue-share for hunt, voicemail, fax termination
and so on, so I wonder what will happen to that service after Feb 2008?
We recently signed up for numbers where we get outbound SIP to PSTN calls too.
I was undecided about which number to use in future, but I guess this means
TTLLP will switch to 0844 or 01934. There's a bit of flaming going on at [Say
Not to 0870](http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1170413740)
which reminded me to update our entry there.
The COLT mailshot came with a calendar to try to persuade you to move your
0870 numbers to them and you can [order your own calendar on their
site](http://www.colt.net/0870changes) \- pictures are holding hands, walking
under an umbrella, Brussels Grand-Place (I think), tulips, rowers maybe on
Lake Ontario, a diver, a boardwalk, dandelion seeds, walking through fallen
leaves, the Millenium Wheel with fireworks, illuminated pine tree, starting an
avalaunche and London commuters. Can anyone spot a theme there? I don't.
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## Statistics
### Dude, where's my ad budget?
Or: Collateral Damage by the Cult of Celebrity.
Or: The Hidden Costs of Downloading Porn.
(No, I've not seen the film filked in the post title.)
I got a [work](http://www.ttllp.co.uk/) call from the advertising manager of
one of my customers. They are just starting out with pay-per-click adverts. I
understand that it's been working OK for the last few months, increasing their
number of sales and general interest by enough to cover the cost. In general,
each time they refined their campaigns or spent a little more, they saw a
positive result.
I got a call because since the start of February, they were suddenly spending
a lot more money, without any corresponding results. Was there foul play? Had
a competitor noticed their adverts and kept clicking them from different
browsers? In short, was someone running a click-fraud attack on them?
This is the sort of question I enjoy. (I did a statistics degree, but I don't
use it directly in most of my work.) I massaged the logs and computed some
general-purpose statistics. First, I looked for obvious attacks: were any
particular machines or domains responsible for most of the clicks? Most non-IT
people use the same ISP at home and at work, in my experience, so if it was a
particular competitor, I'd expect to see lots of clicks from one domain.
Nothing really stood out. The next thing I looked at was the geographic
locations, very roughly. The pay-per-click adverts are targetted at European
users on European sites. If it was some sort of distributed denial-of-service
attack, I'd expect to see some increase in American and Asian traffic. Where
were visitors coming from?
I looked up locations by the first part of the IP address, which is crude, but
good enough for this. You could even do something similar with the [the xkcd
ipv4 map](http://xkcd.com/c195.html) \- it looked like most of the addresses
were in Europe, which is what I'd expect. There was one interesting US
grouping, but that turned out to be one of the ad networks checking their ad
links were still valid.
So, I compared the time distributions of clicks now with clicks a month ago
(when the ads were working fine). There were increased numbers of clicks just
before 9, just after 17 and midnight-4 local time. I could dismiss the clicks
just outside 9-17 common work hours as people looking to buy for their
hobbies, but midnight-4 is a bit strange.
Looking in more detail, the midnight-4 clicks were coming mostly from ad
placements on one site. Looking at that site, it seems they specialise in
'sexy videos' of celebrities. Needless to say, that was not my customer's
intended target market!
I used that information to look at the whole dataset and see how much of the
increase was due to that one site. Almost all of it was from there. Scores per
night.
Did any of those visitors stay long? Nope. It even looked like some of them
were just private web spiders, downloading a page and all links from it, which
I guess people might use to bulk-download videos overnight.
So those results were sent to the advertising manager and they've updated
their campaigns to exclude that site and any others related to sexy videos. It
reminds me of the John Wanamaker quote
> "Half of my advertising is wasted, I just don't know which half."
Maybe by working out statistics from the logs, we can reduce it from half for
web ads - or at least limit it to half?
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### Links
* 2007-03-06:
[Web Hosting - A Market for
Lemons](http://www.dedasys.com/articles/webhosting_market_lemons.html)
This is a really irritating problem for hired webmasters. Too often, my prospective customers go and buy from someone else who has a slicker sales team but does a terrible job. Then what can you do? I'm honest with them about the flaws if they ask, but it'll be months before they have the money to fix their mistake - or sometimes years before they can escape their contract lock-in. Depressingly, this ends with "we find that there really aren't any good solutions to the lemons problem".
[RIMU Rules](http://adam.rosi-kessel.org/weblog/free_software/rimu_rules.html)
Tip from a coop ISP about a global hosting provider.
[xinit considered harmful](http://www.earth.li/~noodles/blog/xinit-suck.html)
Warning about a bad machine supplier.
[Web Hosting Chat - The Number 1 in Web Hosting discussion Forums - powered by
vBulletin](http://www.webhostingchat.com/forum/index.php)
Possible information source about web hosting
[ Project Management Source: Ten Golden
Rules](http://www.projectmanagementsource.com/2006/04/according_to_ja.html)
If I tried a little harder, I could probably make a top 10 top 10s.
[ 10 Stupid Mistakes Made by the Newly Self-
Employed](http://www.stevepavlina.com/blog/2006/04/10-stupid-mistakes-made-by-
the-newly-self-employed/)
I think I've done half of these.
[ 10 Business Lessons From a Snarky
Entrepreneur](http://www.stevepavlina.com/blog/2007/01/10-business-lessons-
from-a-snarky-entrepreneur/)
A more positive list from the same author.
[ 10 Ways to Relaxify Your
Workspace](http://www.stevepavlina.com/blog/2006/06/10-ways-to-relaxify-your-
workspace/)
Could I even do Top 10 Steve Pavlina Top 10s?
[ problog: work from home](http://www.problogger.net/archives/2006/05/04/the-
work-at-home-entrepreneur/)
Oh OK, here's a different author. Are all of these positives, though?
[Little Known Ways to Brand on the Cheap: 99 Tips for Poor Web
Startups](http://www.avivadirectory.com/branding/)
I keep returning to this list. Lots of good ideas.
[Digit news - Most B-to-B Web sites
fail](http://www.digitmag.co.uk/news/index.cfm?RSS&NewsID=5837)
and we need those good ideas, as the statistics are horrible.
[ A Cambridge Co-operator: Fairtrade Fortnight](http://cambridgeco-
operation.blogspot.com/2007/02/fairtrade-fortnight.html)
This is nearly over. Rush to your local co-op, co-operative|food, co-op scottish or Welcome to get a big discount now.
[Co-operatives' merger to create group to rival Sainsbury's | | Guardian
Unlimited Business](http://business.guardian.co.uk/story/0,,2015194,00.html)
Soon we'll be bigger than Sainsbury's.
[ Co-operative Bank February 07 eNews](http://www.co-
operativebank.co.uk/servlet/Satellite?cid=1122364080852&pagename=CoopBank/Page/tplBlank&c=Page#link5)
Where some of the profits from the co-op group goes...
[ A Cambridge Co-operator: Phone Co-op Annual Results](http://cambridgeco-
operation.blogspot.com/2007/02/phone-co-op-annual-results.html)
A different co-op which I'm also in.
[VoIP for Business 2007 - Welcome to the essential business communications
experience!](http://www.voipforbusiness.co.uk/)
Interesting, but I still can't get my office VoIP phone to work reliably...
[ Are .com and .net domains best? @
Problogger](http://www.problogger.net/archives/2007/02/20/are-com-and-net-
domains-best/#comment-918142)
The masses say .com, but my three .uk domains are going fine for my target audience. I wonder about .coop and .eu, but there's not much incentive yet.
[ Margaret Hodge announces Companies Act Implementation timetable | Small
Business
Service](http://www.sbs.gov.uk/sbsgov/action/newsDetail?cat=SBS&year=2007&topicId=7000002095&type=NEWSITEM&itemId=7000037749)
Argh a confusing consultation. Is it worth replying?
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## Directories Survey
I'm looking at placing [our](http://www.ttllp.co.uk/ "TTLLP, the business I
co-own" ) directory adverts for the coming year, but most directory
salespeople won't give useful statistics. So I'll run a SLOPpy poll:
Which of the following directories would you use to find webmasters, sysadmins
or software developers in England? Just tick the boxes, put any I've forgotten
in the others box and click Send (and put your name if you want to be in the
thank-you message).
Your name:
118118: Applegate: BusinessLink: BusinessPages: ChamberOfCommerce: EuroPages:
FreeIndex: ITVLocal: IWA: Kompass: MarketingTool: ODP: PamsCom: Scoot:
Thomson: TouchLocal: UFindUs: UK.Coop: UKWDA: W3CSites: WikiCompany: Yell:
YellowPages:
Others:
### Current Results
As of 30 April, I had 26 responses to my survey asking which business
directories people actually use to find people like me, and 15 of them looked
like an attempt to rig the poll! Of the others, only
[W3CSites](http://www.w3csites.com/profile.asp?u=slef),
[FreeIndex](http://www.freeindex.co.uk/profile\(Turo-Technology-
LLP\)_32004.htm) and the Chambers of Commerce got much support. I also asked a
couple of other forums, where only FreeIndex got much support. A very
interesting result and quite different to what I expected.
Thanks to Alan Pope and Sandy for participating - everyone else ticked the box
for no publicity!
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[Comment form for non-frame browsers](../../comp/respond.pl).
Comments are moderated (damn spammers) but almost anything sensible gets
approved (albeit eventually). If you give a web address, I'll link it. I won't
publish your email address unless you ask me to, but I'll email you a link
when the comment is posted, or the reason why it's not posted.
This is copyright 2007 MJ Ray. See fuller notice on [front page](/).